UBA created the Employee Benefit Centers (EBCs) in 2004 to provide Partners with a unique communication portal for their clients that gave employees online access to their benefit information. At the time of the launch, UBA Partner adoption was substantial because there were very few competitive products in the marketplace and the price point was very affordable.

UBA upgraded the EBC portal in 2009 to allow customization, developed a new look and feel, and provided Partners' staff the ability to access and manage the content for their clients. By 2010 approximately 65% of our Partners saw the value of this product and adopted it.

As the industry advanced and the demand for online service increased, many technology companies entered the employee communications arena. The fate of the EBC program has been impacted by new strategic UBA Solution Alliances who provide sleek new state-of-the-art products, which surpasses our product.

After careful consideration, UBA has decided to sunset our legacy product effective November 30, 2019. We evaluated four UBA Strategic Solution Alliances who offer a similar product and decided that Touchpoints was the best solution that closely matches the program that our EBCs provided to you and your clients.

UBA is confident you will find the Touchpoints product far superior than our legacy EBCs. Partners can find more information about Touchpoints on the UBA Wisdom Network. We value your UBA relationship and hope this change ill not greatly impact your organization.

If you would like to contact Touchpoints directly, you can email Chip Abernathy, or call 218-300-3668.