United Benefit Advisors Insight and Analysis Blog

The Real Promise of Private Exchanges Is Still Ahead

Posted by: Michael A. Fleck    Aug 11, 2016 10:30:00 AM

The hype about how private exchanges will revolutionize the successful delivery of employee benefits has quieted as the predicted “explosive growth” has slowed considerably. As I’ve long thought, instead of a revolution, a quiet evolutionary process is taking place.

As with many of the previous attempts to “reinvent an industry” – think WebVan and Pets.com – there is a growing recognition of the need to insert non-tech wisdom, sound processes and actual live human beings into the private exchange concept.

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Topics: private insurance exchange, Benefits Passport, Hanna Global, benefits technology, open architecture platforms, insurance cost control, Michael Fleck